Fatsoma is a ticketing platform where event organisers can sell tickets to their events. We provide the technology that makes that happen, but we don't organise the events ourselves.
Finding information about your event
Everything we know about an event is on the event listing. This includes things like last entry times, age requirements, and a link to the event organiser's website where we have it. Many organisers also include FAQs and refund policies directly on the listing, so it's always worth having a read through before getting in touch.
What our team can help with
Our team handles everything related to the Fatsoma platform. Here are some examples of what we can help you with:
Finding missing tickets
Updating the email or other account details
Managing the emails you recieve from us
Using our site to request refunds from the event organisers
Questions about the event itself?
We always put everything we know on the event listing, but some questions are best answered by the organiser directly. If the answer isn't on the event listing, reaching out to the organiser directly will usually get you a much faster response.