Fatsoma for Event Organisers

A little bit on who we are, what we do, and how we can help.

What is Fatsoma?

Find out how to locate your order on your account.

How do I find my ticket?

Is the event I'm attending cancelled?

How can you find out more information about an event listed on Fatsoma

Can I ask a question about an event?

Need to change the name on your account? Here's what you need to know.

Can I change the name on my ticket?

Everything you need to know about wristband collection.

Where can I collect my wristband?

Ordered multiple tickets and something doesn't look right? Here's what's going on.

Why does my ticket say "admits one"?

Refunds on Fatsoma are handled by the event organiser. Here's how to submit your request.

How do I request a refund?

Fatsoma

This is a great place to start. We've rounded up the questions we get asked the most.

Frequently Asked Questions

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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I’ve got this page open. Ask me anything about it and I’ll answer from the docs.