Fatsoma is a ticketing platform where you can buy tickets directly from event organisers and keep up with the events you love.
We're the technology behind the scenes,we give event organisers the tools to sell tickets online, but we don't run or organise the events themselves.
How can your team help?
Our team handles everything Fatsoma platform related
Here's some examples of what we can help you with:
Finding missing tickets
Updating the email or other account details
Managing the emails you recieve from us
Using our site to request refunds from the event organisers
Spotted a charge from us you don't recognise?
If you've seen Fatsoma on your bank statement and aren't sure why, it's most likely from a recent ticket purchase. Check your email for an order confirmation. If you're still unsure, we're happy to help you track it down.
What about questions on the event itself?
We put all the information that we know about an event on the event listing. Things like lineups, venue info, door times, or event cancellations. We will always keep the most up to date information on the event listing itself. For anything like that isn't on the event, reaching out to them will usually get you a faster answer.