You can request a refund from the event organiser on your Fatsoma account.
To request a refund
- Visit www.fatsoma.com/orders
- Select the order you want to request a refund for
- Click 'View Order'
- Click 'Request Refund'
Your request will be sent to the event oganiser for them to approve or deny. You will receive an email when they have submitted their response.