How do I request a refund?
You can request a refund from the event organiser on your Fatsoma account. To request a refund Log into your Fatsoma account Visit www.fatsoma.com/orders Select the order you want to reque...
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How to request a refund
You can request a refund from the event organiser on your Fatsoma account. To request a refund Log into your Fatsoma account Visit www.fatsoma.com/orders Select the order you want to reque...
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How do I withdraw my Rep funds?
To withdraw your funds: Visit https://reps.fatsoma.com/reps/events/current Click 'View' under Finances Click 'Request a pay out' Enter your bank details and click 'Withdra...
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How do I find my tickets?
All of the tickets that you have purchased are stored on your account. Visit www.fatsoma.com/orders to view your tickets online. You can also find your tickets on the app. You can find a guide ...
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Can I sell my tickets to someone else?
We cannot transfer tickets in between accounts. We cannot offer advice on reselling tickets. You can request a refund for tickets that you have purchased by following the guide here.
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Can I change my tickets?
Once your order has been finalised we are unable to change the details of your order. This means that we cannot change or swap tickets after you have purchased them.
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