How do I request a refund?
You can request a refund from the event organiser on your Fatsoma account. To request a refund Log into your Fatsoma account Visit www.fatsoma.com/orders Select the order you want to reque...
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How to request a refund
You can request a refund from the event organiser on your Fatsoma account. To request a refund Log into your Fatsoma account Visit www.fatsoma.com/orders Select the order you want to reque...
Read more
How do I withdraw my Rep funds?
To withdraw your funds: Visit https://reps.fatsoma.com/reps/events/current Click 'View' under Finances Click 'Request a pay out' Enter your bank details and click 'Withdra...
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Can I sell my tickets to someone else?
We cannot transfer tickets in between accounts. We cannot offer advice on reselling tickets. You can request a refund for tickets that you have purchased by following the guide here.
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How do I find my tickets?
All of the tickets that you have purchased are stored on your account. Visit www.fatsoma.com/orders to view your tickets online. You can also find your tickets on the app. You can find a guide ...
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How can I contact the event organisers?
Some event organisers will have contact email addresses listed on their events. You can also try messaging the event organisers on social media. You can find a guide on how to do this here.
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