How do I request a refund?
You can request a refund from the event organiser on your Fatsoma account. To request a refund Log into your Fatsoma account Visit www.fatsoma.com/orders Select the order you want to reque...
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How to request a refund
You can request a refund from the event organiser on your Fatsoma account. To request a refund Log into your Fatsoma account Visit www.fatsoma.com/orders Select the order you want to reque...
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How do I withdraw my Rep funds?
To withdraw your funds: Visit https://reps.fatsoma.com/reps/events/current Click 'View' under Finances Click 'Request a pay out' Enter your bank details and click 'Withdra...
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How do I find my tickets?
All of the tickets that you have purchased are stored on your account. Visit www.fatsoma.com/orders to view your tickets online. You can also find your tickets on the app. You can find a guide ...
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Why has my refund request been denied?
Refund policy is set by the event organiser. Many event organisers are unable to provide a refund apart from in specific circumstances. Talk to the event organiser directly if you want to ...
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Can I change my tickets?
Once your order has been finalised we are unable to change the details of your order. This means that we cannot change or swap tickets after you have purchased them.
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