Group bookings and multiple ticket purchases

Most event organisers allow you to purchase multiple tickets at the same time. To buy tickets for a group:

All of the tickets in your order will be sent to you in a single PDF, with each ticket on its own page. If you've ordered multiple tickets and can only see one, try scrolling down through the PDF as the others will be on the pages that follow.

Some event organisers choose to limit the number of tickets that can be purchased per order. There can be a minimum or a maximum amount of tickets that you can purchase of one ticket type. This can be for a number of reasons depending on the event. It may also simply be that there aren't many tickets left, so it's worth acting fast if you see a low number available.

Yes, don't worry. Most of the time, the name on a ticket doesn't need to match the person using it for entry. We'd recommend arriving at the event at the same time as your group though, as it keeps things straightforward on the door. On an event where names are required to match, this should be clearly listed. If this is the case we'd recommend reaching out to the event organiser to see what your options are.

We're unable to update the names on PDF tickets once they've been generated. As most events don't require names to match, this shouldn't cause any issues. If you're attending an event that does require name matching, please reach out to the event organiser directly.

Each ticket in your PDF admits one person, so "admits one" is added to every ticket automatically. In some cases an event organiser may offer a group entry deal as a single ticket, which will usually be reflected in the ticket name to make it clear how many people it covers.

We're unable to transfer tickets between accounts and aren't able to offer advice on reselling tickets. Please also be aware that we're unable to confirm the validity of any tickets that weren't purchased directly through Fatsoma.