Customer Support Center
How to request a refund
How do I request a refund?
Why has my refund request been denied?
Can I change my tickets?
Can I update the name on my tickets?
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The event has been cancelled what should I do?
Do I need new tickets if an event has been rearranged?
Can I get a refund if the event is rearranged?
How can I find out if an event is cancelled?
How will I be told if an event is rearranged?
Can you compensate me for my travel and hotel arrangements if my event is rescheduled or cancelled?
How can I find out if an event has been cancelled or rearranged?
What time will the event start or finish?
Where do I collect my wristband?
How can I find out if there is a dress code to the event?