Fatsoma Support

Before you contact Fatsoma please read the points below as they answer 90% of the support questions we receive.

1. Where do I go to print my Ticket?
You can view all of your orders and tickets by going to www.fatsoma.com/tickets/

2. What is your refund policy?
Please visit Section 7 of our Terms and Conditions for details of our refund policy.

3. Can I sell my ticket to a friend?
Selling your ticket is allowed and the different name on the ticket will not be a problem. To be sure though it is worth contacting the promoter before the event.

4. Who do I contact about the event?
As Fatsoma is not affiliated with the events you need to contact the event promoter, their contact details can usually be found on their website or Facebook fan page.

5. I can't print my tickets, what do I do?
You will need to install Adobe Acrobat Reader to print your tickets. If you have a Smart phone then you can also use it to access your tickets and show on the door.


Please note that we will only respond to emails which we believe cannot be answered above.

Fatsoma Ltd, 6th Floor,
The Hive,
47 - 49 Lever Street,
Manchester,
M1 1FN.

support@fatsoma.com